Privacy Policy

Last updated: March 25, 2026

1. Introduction

Argus CRM ("we", "us", "our") is operated by Thrive Enterprises Ltd. This Privacy Policy describes how we collect, use, and protect information when you use the Argus CRM platform (the "Service").

2. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (name, email address, organization details)
  • Contact and lead data you enter into the CRM
  • Integration credentials you provide to connect third-party services (Google Ads, Meta, Microsoft 365, Google Analytics)
  • Usage data and activity logs generated through your use of the Service

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Sync data with third-party platforms you have authorized (e.g., ad platforms, email, calendar)
  • Generate analytics and reports within your CRM dashboard
  • Communicate with you about the Service

4. We Do Not Sell Your Data

We will never sell, rent, lease, or trade your personal information or your customers' data to any third party. Your data belongs to you. We do not monetize your data in any way. We do not share your data with advertisers, data brokers, or any other third parties for their own purposes.

5. Third-Party Integrations

When you connect third-party services (such as Google Ads, Meta, Microsoft 365, or Google Analytics), we access only the data necessary to provide the features you have enabled. We store OAuth tokens and API credentials in encrypted form. We use these credentials solely to perform actions you have authorized, such as syncing email, pulling ad metrics, or pushing conversion events.

We do not access, store, or use data from these integrations beyond what is required to deliver the Service to you. You can disconnect any integration at any time from your Settings page, which immediately revokes our access.

6. Data Security

We use industry-standard security measures to protect your data, including AES-256 encryption for sensitive credentials, encrypted connections (TLS), and row-level security policies to ensure tenant data isolation. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

IMPORTANT DISCLAIMER: YOU ACKNOWLEDGE AND AGREE THAT THRIVE ENTERPRISES LTD. SHALL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS TO, ALTERATION OF, OR THE DELETION, DESTRUCTION, DAMAGE, LOSS, OR FAILURE TO STORE ANY OF YOUR DATA OR OTHER CONTENT, WHETHER BY DATA BREACH, HACKING, OR ANY OTHER MEANS. YOU USE THE SERVICE AND STORE DATA AT YOUR OWN RISK. WE MAKE NO WARRANTY THAT THE SERVICE WILL BE SECURE OR THAT YOUR INFORMATION WILL NOT BE INTERCEPTED, ACCESSED, OR DISCLOSED BY UNAUTHORIZED PERSONS.

7. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. If you delete your account, we will delete your data within a reasonable timeframe, except where we are required by law to retain it.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your account and data
  • Restrict or object to processing of your data
  • Data portability — export your data
  • Withdraw consent at any time

To exercise these rights, contact us at hello@arguscrm.com. You may also disconnect third-party integrations through the Service settings.

9. Cookies and Tracking

We use cookies and similar technologies for:

  • Authentication and session management
  • Remembering user preferences and selected projects
  • Analytics and performance monitoring
  • Security and fraud prevention

You can control cookie settings through your browser preferences, but some features may not work properly if cookies are disabled.

10. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. By using our Service, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at hello@arguscrm.com.

Argus CRM is operated by Thrive Enterprises Ltd.